Security & stewardship

Trust isn't a feature. It's the foundation.

Churches steward people's most sensitive moments — confessions, crises, generosity, family. Synq is built so privacy, accountability, and financial integrity are the default, never an upsell.

Security center All systems protected
Encryption in transit & at rest
Role-based access control
Immutable audit log
Zero-data-retention AI
SSO & tenant isolation

audit · Pastor John viewed care note · 2 min ago · logged

Role-based access

The right people see the right things.

Granular, role-based permissions control who can view, edit, and act in every module. Confidential pastoral notes are author-only by default and care-team gated — sensitive moments stay private.

  • Granular roles across all 23 modules
  • Pastoral & confidential data gated by role
  • Least-privilege by default

Permissions · who can access what

AdminPastorStaffLeader
People
Giving
Care notes
Settings

Care notes are care-team only.

Immutable audit log

Everything that matters is on the record.

Every consequential action — a permission change, a record edit, a note viewed, a message sent — is captured in an immutable audit log with who, when, and the before-and-after.

  • Who changed what, with before & after
  • Tamper-evident and immutable
  • Filter and export for accountability

Audit log

Immutable

Pastor John

Viewed care note · Sarah M.

2m ago

Amy R.

Changed role · Staff → Leader

1h ago

System

Sent SMS to 42 recipients

3h ago

Ben K.

Edited fund · General → Missions

1d ago
Your data never trains AI

AI that helps — without harvesting.

Synq's AI is zero-data-retention: your data is never used to train any model. Sensitive fields are redacted before processing, and pastoral, giving, and HR data are excluded entirely. Every query is logged.

  • Zero-data-retention — never trains on your data
  • Sensitive fields redacted before processing
  • Pastoral, giving & HR data excluded

Before AI sees it

“Follow up with Sarah Mitchell at 555-0142 about her $250 gift.”
redaction
“Follow up with [name] at [phone] about her [giving].”
Zero-data-retentionPastoral excluded
Financial integrity

Your money never passes through us.

Giving, recurring gifts, and payments run on your church's own Stripe account. Synq is only a routing layer — we never hold your funds and never take a percentage.

  • Giving on your own Stripe (Connect Standard)
  • Synq never holds or touches the money
  • 0% platform cut — on everything

The money path

Member
Synq steps aside
Your Stripe
0% platform cut
The foundations

Built secure, from the ground up

The fundamentals you'd expect from enterprise software — applied with the care a church deserves.

Encrypted everywhere

Data encrypted in transit (TLS) and at rest. Secrets managed, never exposed.

SSO & tenant isolation

Single sign-on support and strict per-church data isolation across the platform.

Backups & recovery

Automated backups with point-in-time recovery so your records are never at risk.

Least-privilege access

Staff see only what their role allows. Sensitive data is gated and logged.

You hold the money

Giving runs on your own Stripe. Synq never holds or touches a dollar.

Accountable by default

Every consequential action is recorded in an immutable audit log.

Have a security or compliance question? Talk to our team →

Software your church can trust.

See how Synq protects your people, your data, and your funds — on a call with our team.

No contracts · cancel anytime