Reach the right people, on the right channel — all on their record.
One message
Worship Team · 14You're on the schedule this Sunday
Thanks for serving, Marcus. Call time is 8:15a — green room.
Marcus Bell
Member · Worship Team · profile timeline
Sent · “You’re on the team for Sunday”
Delivered · “See you 8:15a in the green room”
Your messages are scattered across tools no one can see.
A newsletter in Mailchimp, a group text from someone's personal phone, a reply that lands in one staff inbox and dies there. No one can tell who heard what — or whether anyone replied at all.
Texts from a personal number
A volunteer leaves and the whole group thread — and its history — leaves with them.
Replies that vanish
Someone answers your email; it sits unread in one inbox while the family wonders why no one followed up.
Lists that drift apart
The Mailchimp audience hasn't matched your real roster since last spring — wrong names, missed people.
Compose once. Reach them where they actually are.
A drag-drop email designer and texting share one composer, one audience, and one send. Pick the channel — or both — and Synq handles delivery, opt-outs, and quiet hours.
- Drag-drop email designer with reusable blocks
- SMS and email from a single composer
- Quiet hours, opt-out, and unsubscribe handled for you
Email designer
Message the right people — not everyone.
Build live audiences from real data: who serves, who gives, who hasn't checked in lately. Segments update themselves, so the right households always get the right message.
- Conditions across attendance, giving, groups & serving
- Audiences stay live as people change
- Send bulk to a segment or 1:1 to one person
Smart segment · Lapsed servers
When they reply, it lands on their record — not in a black hole.
Inbound email and texts route straight to the person's profile and the right staff member. Conversations become a thread on the timeline that the whole care team can see and pick up.
- Replies attach to the person automatically
- Routed to the owner or the right team
- One shared thread — no siloed inbox
Inbound reply
Dana Cole
Yes — I can serve Sunday. Can my daughter come help in kids?
A2P 10DLC included. Pastoral messages stay pastoral.
We register your church for A2P 10DLC so texts actually deliver — no surprise carrier blocks. And any message can be flagged confidential, so sensitive conversations stay gated to the care team and out of general reporting.
- A2P 10DLC registration done for you
- Confidential flag gates messages to the care team
- Every send is logged and audited
A2P 10DLC registration
ApprovedConfidential message
Care team onlyChecking in after the hospital visit — let me know how your dad is doing. Praying for the family.
Gated from general reporting · access logged
Every conversation, on the record
One place to reach people means nothing falls through, and no one wonders who said what.
No more siloed inboxes
Email and text history lives on the person, where the whole team can see it.
Messages that deliver
A2P 10DLC registration means texts reach phones instead of getting blocked.
Right message, right people
Live segments target households accurately — no stale, mismatched lists.
A church number, not a personal one
Texting runs on church-owned numbers, so history never walks out the door.
Pastoral trust built in
Confidential messages stay gated to the care team and out of reporting.
No per-message markup
We never take a cut of your texts — you pay carrier cost, not a tax on care.
Connects to the rest of Synq
Communications writes to the same record everyone else reads. Send to a Groups roster or a Giving segment, and the reply lands on the person's People timeline — one history, every channel.
Reach the right people, on the right channel.
See Synq Communications on your church's own roster. 60-day free trial, A2P registration and concierge migration included.
No contracts · cancel anytime